Things to Consider When Hiring a Professional Cleaning Company

Posted on February 27, 2014 in Latest News, Hints & Tips


A professional cleaning company can be an invaluable service if you’re faced with a lot of cleaning, such as a property that you need to get ready for a new tenant or the aftermath of a party. These can be time consuming chores and you might not always get the results you’re looking for if you clean by hand. Professional cleaners have the expertise needed to help with your personal or business cleaning needs. Here are some useful things to consider when hiring a professional cleaning company:


Check reviews


Always check reviews on services such as Yelp to get a better picture of the quality of their services. Other customers can provide invaluable feedback and can help answer any questions you might have on the level of cleaning offered. Look for detailed reviews that provide honest feedback and ignore glib one lined comments which offer little information.




Try and find out how much experience the cleaners have. New employees might lack the experience needed to tackle complicated cleaning jobs and won’t always be suitable for your needs. Recent awards and/or press recognition is a good sign of the quality of their employees.


What do they use?


The wrong cleaning agents can seriously damage your carpets, floors and upholstery. Always ask what they use for cleaning and make sure they won’t damage anything in your home or business. Don’t wait until they’ve finished – check before!


What is included?


Always make sure to ask what exactly is included in the bill. Do you have to provide materials or are they included? VAT? Are there any extra charges you need to budget for? Be wary of any firms that offer general answers and don’t be pressured into accepting the first quote you’re given. Always make sure to be as thorough as possible.




Always ask what their insurance policy covers and how much coverage is provided. Is there anything that won't be paid for in case of an accident? Will it cover any accidental damage to furniture and other belongings? If you are hiring a professional cleaning company for your business, is there suitable insurance for office equipment?




Always ask what kind of machinery is used when cleaning premises. This is especially important if you are hiring a firm for your business - it's easy for accidents to occur if the wrong kind of machinery is used in unsuitable premises or on unsuitable floors/upholstery/curtains.